Last updated: January 08, 2025
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
- Account means a unique account created for You to access our Service or parts of our Service.
- Application refers to frenvi, the software program provided by the Company.
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to frenvi.
- Country refers to: Telangana, India
- Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Application.
- Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include :
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
Information Collected while Using the Application
While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:
- Information regarding your location
- Pictures and other information from your Device's camera and photo library
We use this information to provide features of Our Service, to improve and customize Our Service. The information may not uploaded to the Company's servers and/or a Service Provider's server.
You can enable or disable access to this information at any time, through Your Device settings.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including to monitor the usage of our Service.
- To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service
- To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
- To manage Your requests: To attend and manage Your requests to Us.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Children's Privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
This Privacy Policy ("Policy") outlines the manner in which Choula Startup Pvt Ltd ("Choula Startup," "we," "us," or "our") collects, utilizes, and safeguards your personal information when you engage with the Frenvi application ("App") and its associated services. By accessing or utilizing the App, you consent to the collection, use, and disclosure of your personal information as outlined in this Policy.
Personal Information We Collect
Personal Information Provided by You: When using the App, you may voluntarily furnish personal details such as your name, email address, phone number, and payment information.
Personal Information Collected by Us and/or Our Frenvi Providers: Additionally, during your interaction with the App, we and/or our Frenvi providers may gather personal information from you, including but not limited to your location details, device specifics, and usage patterns.
Non-Personal Information/Data
Apart from personal information, we may also gather non-personal information or data, which is not directly associated with your identity. This may include aggregated usage statistics and demographic information.
How We/Our Frenvi App and Web Providers Use Your Personal Information
We and/or our Frenvi app and web providers may utilize your personal information for various purposes, including but not limited to:
- Enhancing, maintaining, and optimizing the App and its associated services;
- Communicating pertinent updates and account-related information to you;
- Tailoring and personalizing your experience within the App;
- Facilitating transactional processes and payments;
- Addressing inquiries, requests, and feedback from you;
- Upholding our Terms and other pertinent policies; and
- Abiding by legal obligations and regulatory requirements.
Sharing of Your Personal Information
We may disclose your personal information to the following entities:
- Service Providers: Third-party service providers may receive your information to aid us in operating the App and delivering related services.
- Business Partners: Your information may be shared with business partners offering products or services that align with your interests.
- Legal Requirements: In response to legal proceedings or obligations, we may divulge your information, as mandated by law or regulatory authorities.
- Safety and Security: Your information may be disclosed to safeguard the welfare and security of our users, employees, or the general public, or to prevent fraudulent activities or misuse.
Retention Policy
We retain your personal information for the duration necessary to fulfill the outlined purposes in this Policy, unless prolonged retention is necessitated by legal or regulatory obligations.
How Choula Startup Pvt Ltd Protects Your Information
We employ reasonable security measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. However, it's important to note that no method of transmission over the internet or electronic storage can guarantee absolute security.
Changes in this Privacy Policy and Other Terms
We reserve the right to revise this Policy periodically by posting an updated version on the App. The updated Policy becomes effective upon posting. Your continued use of the App following any modifications constitutes acceptance of the revised terms.
Contact Us
Should you have queries or concerns regarding this Policy, feel free to reach out to us at info@frenvi.co.
By utilizing the Frenvi application, you acknowledge your comprehension, agreement, and consent to the terms stipulated within this Privacy Policy. Failure to agree to these terms prohibits your access to or use of the App.